Tano Skincare combines the ancient wisdom of naturally sourced ingredients with cutting-edge, patent-pending technology to create skincare products that are not only effective but also environmentally friendly. Our commitment to quality ensures that every product meets the highest standards of efficacy and sustainability.

Our name, Tano Skincare, is derived from the Spanish noun, 'platano', meaning banana or plantain. The name Tano was is a reference to our roots as being the first company to bring banana sap to the world.

All our skincare products are proudly formulated and produced in the USA, adhering strictly to quality control and ethical manufacturing practices to ensure the highest standards are consistently met.

Yes, our products are designed to be gentle yet effective, making them suitable for all skin types, including sensitive skin. We prioritize transparency in our ingredients and avoid using harsh chemicals or allergens.

No, we are committed to cruelty-free product development. None of our products are tested on animals, aligning with our ethos of respect and care for the environment.

Visit our blog for detailed articles and studies highlighting the unique properties and benefits of balbisiana extract and how it benefits different skin types.

Orders are typically processed and shipped within 2-3 business days. You will receive a confirmation email with tracking information once your order is on its way.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

Refund Policy (First-Order)

We offer a 60-day satisfaction guarantee, available exclusively to first-time customers on their first order. If your first Tano product doesn't work for your skin, contact our team at hello@tanoskincare.com within 60 days of your order date and we will provide a full refund - no need to send the product back. This refund guarantee is not available on subsequent orders.

We believe skin is personal, and we stand behind giving you the time to truly experience the product.

Return Policy

If you'd like to return a Tano product and are ineligible for the 60-day first-order guarantee, it must be unopened and unused, and your request must be made within 30 days of delivery. To start a return, contact our team at hello@tanoskincare.com with photo proof that the product is unopened.

Upon receipt of the return and verification that the product is indeed unused, a refund will be issued. Review of returns and issuance of refunds will be completed within 5 business days of return arriving to Tano Skincare. The cost of return shipping will be deducted from your refund.

We’re sorry for the inconvenience! If your order arrives damaged, please contact our customer service team (support@tanoskincare.com) with your order number and photos of the damaged items, and we’ll make it right.

Yes, our products are formulated to be effective for all skin types, including sensitive skin. However, if you have specific concerns, please consult our product pages for detailed information or reach out to our customer service team.

To maintain the quality of your products, store them in a cool, dry place away from direct sunlight. Make sure lids are securely closed after each use.

No, we never test on animals. Tano Skincare is committed to cruelty-free practices, and all our products are vegan friendly and ethically produced.

No, we do not use synthetic fragrances. All our products are free from artificial fragrances and essential oils. Any scent is natural from the botanical actives in our formulations.